The Policyholder Podcast

The Policyholder Podcast

Insights from across the insurance market, made relevant to policyholders and the brokers who represent them. Each episode brings together guests with different perspectives, from claims and coverage to the issues shaping how disputes are resolved. Browse the full archive below.

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S2E2 – Meet The Team: Natalie Sulma

Meet Natalie Sulma, London’s PA & Operations Assistant. In this episode, Natalie gives an energetic peek behind the scenes at how she helps keep the firm running: leading daily bookkeeping as Head of UK Accounts, supporting Senior Partner David Pryce and acting as London office manager. She shares the biggest lesson learned from Practice Manager […]
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S2E1 – Meet The Team: Çağlar Kaçar

In the first episode of Season 2, our host Dru Corfield welcomes Çağlar Kaçar, the newest member of the firm and the driving force behind Fenchurch Law’s recently opened Istanbul office. Caglar shares insights into his background in insurance and commercial litigation, life in turkey, and why working exclusively for policyholders aligns with his values. He also talks about […]
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S1E8 – Meet The Team: Daniel Robin

Meet Dan Robin, the Deputy Managing Partner of Fenchurch Law and leader of the firm’s Financial and Professional Lines Practice Group. Dan shares his journey from starting out at his father’s professional indemnity firm, through secondments as a broker and claims handler, to joining Fenchurch Law in 2018 and helping establish the Leeds office. Along the […]
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S1E7 – Meet The Team: Pawinder Manak

Meet Pawinder Manak, a trainee solicitor who joined Fenchurch Law’s London office in 2024. In this episode, Pawinder talks about her journey from studying law at UCL to securing a training contract with the firm, shares insights from her time in the FinPro team, and looks ahead to the opportunities of her next seat in […]
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S1E6 – Meet The Team: Jessica Chappell

Meet Jessica Chappell, a Senior Associate in Fenchurch Law’s FinPro team. In this episode, Jess shares her journey from general commercial litigation to specialising in coverage disputes, reflects on the highlights of her first year at Fenchurch Law, and talks about teamwork, memorable cases, and how she switches off outside the office. Thank you for listening […]
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S1E5 – Meet The Team: Eugene Lee

Meet Eugene Lee, a Senior Associate at Fenchurch APAC. In this episode, Eugene shares his journey from studying history and completing military service to building a career in law. He reflects on his experiences within Singapore’s legal profession and reveals what excites him most about being part of Fenchurch Law’s dynamic and growing team. Thank […]
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S1E4 – Meet the Team: Joanna Grant

Meet Joanna Grant, Fenchurch Law UK’s Managing Partner and head of the Construction and Property Risks team. In this episode Joanna shares highlights from her career, her path to becoming one of the UK’s top policyholder lawyers, and her passion for leadership, collaboration, and championing women in the insurance industry. She also reflects on the […]
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S1E3 – Meet the Team: Matt King

Meet Matt King, the newest Associate in Fenchurch Law’s Singapore office. In this episode, Matt shares his career journey from training at a global firm to embracing the world of insurance coverage disputes, reflects on his experiences at Fenchurch Law so far, and reveals his favourite Southeast Asian travel experience. Thank you for listening to […]
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S1E2 – Meet the Team: Simran Matharu

Meet Simran Matharu, who joins us to share her journey as Fenchurch Law’s first-ever Solicitor Apprentice. Simran walks us through the structure of her six-year apprenticeship, a comprehensive programme that blends academic study with hands-on experience. By qualification, Simran will have spent six years immersed in the inner workings of a law firm, making her […]
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