We’re delighted to announce that Fenchurch Law has achieved a ‘gold’ award from the independent Investor in Customers (IIC) assessment process for a fourth year running. IIC is an independent client experience agency which conducts client experience assessments, helps develop insights into client satisfaction, and awards annual accreditations. IIC also compares the views of staff […]

An unwelcome consequence of the London Market’s preference for including arbitration clauses in most types of commercial insurance policies, is that disputes regarding the meaning of clauses in those policies are frequently resolved in private, rather than in a public forum where the decision of a Court could assist policyholders and insurers in avoiding similar […]

Fenchurch Law, the UK’s leading firm of solicitors specialising exclusively in representing policyholders in insurance coverage disputes, is delighted to announce its further expansion with the opening of a new office in Leeds from 1 September 2020, which will provide improved access to policyholders in the North of England, and their insurance brokers. Founded in […]

Fenchurch Law, the UK’s leading firm of solicitors focused exclusively on representing policyholders in insurance coverage disputes, is delighted to announce the launch of a unique claims advocacy service for insurance brokers, Fenchurch Advocacy Services, which will be available from 1st September 2020. Fenchurch Advocacy Services is a non-legal insurance service designed to replicate the […]

On 11 March, the government announced that it would provide up to £1 billion in 2020/21 to fund the removal and replacement of unsafe non-ACM cladding systems on high-rise residential buildings. Attitudes towards building safety have undergone a paradigm shift since the tragic events at Grenfell Tower. Since then, the government has introduced a wide-ranging […]

With the FCA Test Case concluding last week, and judgment not expected until mid-September at the earliest, this blog looks briefly at what further tumultuous times may lie ahead for policyholders. Specifically, whether policyholders’ business interruption (“BI”) losses following COVID-19 will be aggregated. Policyholders and their brokers will know that aggregation is not in the […]

The FCA has now published details of its proposed test case in which it seeks to determine a number of coverage issues common to a majority of declined COVID-19 business interruption claims. Insurers/Policy Wordings Following consideration of over 1200 submissions to its preliminary policyholder consultation process, 17 Policy wordings have been selected as a representative […]

Further to its announcement on 1 May that it intended to seek a declaratory court ruling on common coverage issues arising in relation to COVID-19 business interruption claims, the FCA has now invited submissions from policyholders and intermediaries who would like their insurer to be considered for inclusion in the process. https://www.fca.org.uk/news/statements/business-interruption-insurance-during-coronavirus Policyholders and intermediaries […]